{"id":3746,"date":"2026-04-19T18:12:16","date_gmt":"2026-04-19T15:12:16","guid":{"rendered":"https:\/\/ermisway.com\/?post_type=help_article&#038;p=3746"},"modified":"2026-04-19T18:12:17","modified_gmt":"2026-04-19T15:12:17","slug":"how-do-refunds-and-cancellations-work-on-ermisway","status":"publish","type":"help_article","link":"https:\/\/ermisway.com\/el\/help-center\/how-do-refunds-and-cancellations-work-on-ermisway\/","title":{"rendered":"How do refunds and cancellations work on Ermisway?"},"content":{"rendered":"<p>Refunds and cancellations on Ermisway depend on the individual store\u2019s own policy.<\/p>\n\n\n\n<p>Each store can set its own policy for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>returns<\/strong><\/li>\n\n\n\n<li><strong>refunds<\/strong><\/li>\n\n\n\n<li><strong>cancellations<\/strong><\/li>\n<\/ul>\n\n\n\n<p>These details can be added by the store inside its <strong>Store Policies<\/strong> section, including whether returns are accepted and whether orders can be cancelled.<\/p>\n\n\n\n<p>Because of this, refund and cancellation terms may vary from one store to another.<\/p>\n\n\n\n<p>Before placing an order, customers should check the store\u2019s policy information carefully whenever it is available.<\/p>\n\n\n\n<p>If there is a problem with an order, the matter should be handled directly between the customer and the store.<\/p>\n\n\n\n<p>Ermisway does not apply one single refund or cancellation rule to all stores.<\/p>","protected":false},"excerpt":{"rendered":"<p>Refunds and cancellations on Ermisway depend on the individual store\u2019s own policy. Each store can set its own policy for: These details can be added by the store inside its Store Policies section, including whether returns are accepted and whether orders can be cancelled. Because of this, refund and cancellation terms may vary from one&#8230;<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"help-categories":[],"class_list":["post-3746","help_article","type-help_article","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ermisway.com\/el\/wp-json\/wp\/v2\/help-articles\/3746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ermisway.com\/el\/wp-json\/wp\/v2\/help-articles"}],"about":[{"href":"https:\/\/ermisway.com\/el\/wp-json\/wp\/v2\/types\/help_article"}],"version-history":[{"count":1,"href":"https:\/\/ermisway.com\/el\/wp-json\/wp\/v2\/help-articles\/3746\/revisions"}],"predecessor-version":[{"id":3747,"href":"https:\/\/ermisway.com\/el\/wp-json\/wp\/v2\/help-articles\/3746\/revisions\/3747"}],"wp:attachment":[{"href":"https:\/\/ermisway.com\/el\/wp-json\/wp\/v2\/media?parent=3746"}],"wp:term":[{"taxonomy":"help_category","embeddable":true,"href":"https:\/\/ermisway.com\/el\/wp-json\/wp\/v2\/help-categories?post=3746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}